A national repair company is to almost double the number of staff at its Dinnington call centre near Sheffield, following a surge in demand.
0800 Repair, which specialises in installing and carrying out repairs to domestic appliances such as washing machine repair, Dishwasher repair and cooker repairs, said the recession has led to a ‘make do and mend’ culture. With money tight for many households across the UK, repairing appliances rather than spending hundreds of pounds on new machines is an attractive option.
The firm currently employs 10 staff at the Waterside Business Park in Dinnington and as a result of the increase in demand for its services, plans to employ a further eight people at the site.
Paul Feek, managing director, said: “We’ll be expanding operations in the North East and at Dinnington, near Sheffield, and we’ll be needing more staff to help us achieve that.”
Over the next five years 0800 Repair intends to create more than 60 jobs nationally. Along with Dinnington, the company has another call centre in Chester-le-Street, a repair centre in County Durham, a distribution and repair centre in West Yorkshire and an IT centre in Surrey.
0800 Repair also provides employment for around 400 sub-contracted engineers and along with its network of franchisees, carries out in the region of 100,000 appliance repairs every year.