08/12/2010 // Atlanta, Georgia, US // TiffNews10 // News Desk
Atlanta – Delta Air Lines Inc. is set to begin allowing passengers to book flights on Facebook. As reported by the Associated Press (AP), the airline announced on Thursday that it has launched a Facebook “Ticket Window,” making it the first to provide customers with reservation access on the social networking site. Delta, which has also recently redesigned its website, has purportedly stated the change will aid them in facilitating more direct customer interaction online.
As noted in the report, the Atlanta based airline also plans to make changes to its website and airport kiosks as well as launch an application for the iPhone for customers in the coming weeks, which will enhance their experience with tasks such as flight check in.
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