www.answerunited.com- You customers need a way to get information about your products and help on their schedule, not yours. Just because your company works a standard work schedule of Monday through Friday 9-5 does not mean that these are the hours that your customers need you. At Answer United we provide help desk services that your customers can access 24 hours a day, seven days a week.
The traditional idea of having your own customer service department has become far too expensive and in most cases inefficient. When your customers want help or information, they want it now and not when your offices are open. With Answer United your clients will reach an agent that has been trained with respect to your company and its products. With on screen scripts and technical training they can answer most of the questions your customers need answers to.
Going beyond the traditional toll free customer service line, you can add a live chat button to your web site that will connect your valued customers with a skilled Answer United agent that can answer their questions online rather than on the phone. Your customers expect the best from you and today that includes all aspects of your customer service, with live agents supplied by Answer United that is exactly what they will be getting.
About Answer United: Answer United has been in the business of providing a full range of call center services for over 45 years. They provide 24/7 coverage and currently service over 1,200 customers ranging from small freelance operations to Fortune 500 companies. Utilizing state of the art technology and highly skilled agents they are able to answer 80% of all calls within the first 3 rings.
For More Information: 1-800-937-5900