Among the most effective ways of securing long-term customer loyalty and satisfaction is ensuring that there is a live person to answer the telephone. However, due to high call volumes or limited staff, it may be difficult to ensure that customer calls are immediately answered. To guarantee that no single call goes unanswered many companies turn to Answer United.
Answer United is the perfect solution for all phone answering needs – from absentee reporting and ad response to appointment scheduling and customer service. With 24 hour seven day-a-week live operators standing by to answer phone calls, Answer United is able to provide unparalleled phone answering service. Over 80% of the phone calls are answered by a live individual in three rings or less.
Answer United combines experience, state-of-the-art technology and special training programs to ensure that all calls are answered promptly and all necessary information is obtained from each call. Answer United has extensive experience in working with a variety of industries including hospitals, medical offices, property management, attorneys and many more.
The professional team will work to compose a custom script for your phone calls, ensuring they ask the right questions while providing the most complete product and service information. As a representative of your company, Answer United’s award-winning agents treat your callers in the same professional and courteous manner in which you would.
The list of complete phone answering services offered by Answer United includes custom scripting, on-screen call scripts and database views, online data entry, credit card verification and authorization as well as computer generated time and date stamp recording.
To learn more about the award-winning phone answering services provided by Answer United and to get a quote, visit www.answerunited.com.
About Answer United
A nationwide company, Answer United is one of the most reputable answering services in the industry, providing live telephone answering service, call center services and outsourcing services for over 45 years. With 24 hour, 7 day-a-week, live operator services, we currently serve more than 1,200 customers, both locally and nationally. Answer United works with clients that range from independent, freelance home offices and small businesses to Fortune 500 companies with large call volumes.