SCOTTSDALE, AZ – (WiredPRNews.com) Stark Service Solutions, LLC, a leading customer service training and technology provider to the hospitality industry, announced today a strategic partnership with Signature Canada, Inc., an international hospitality marketing and training company.
For nearly a decade, Stark has been aiding hotel clients across the United States in creating exquisite customer service experiences resulting in increased guest satisfaction and loyalty. By using Stark’s uniquely designed guest service enhancement programs, which are established on a foundation of five-star, five-diamond hospitality standards, and integrated with current technology, hotels of all sizes have experienced customer loyalty retention and growth.
Foremost of Stark’s unique training programs is Formula 10™, their dynamic Coaching Certification Course. This advanced workshop for hotel operators, managers, and supervisory staff is an industry gem. These individuals learn progressive, practical, and priceless techniques for facilitating their staff’s professional development; including teaching them superior communication skills, quality recognition, profitability enhancement, and advanced coaching style Pre-Shift Meetings.
Naomi Stark, President of Stark Service Solutions, comments, “We are extremely excited to announce this partnership with Signature Canada. Of utmost importance to us is ensuring that the right synergy prevails and program integrity is maintained. Signature and Stark share a common core belief in extraordinary, result-centric training. Our clients have come to expect an above average experience. Having a local presence to conduct onsite training allows us to provide the very best customer care for our Canadian colleagues. This partnership means a great program is now available with ideal logistical benefits including costs savings and multi-language options.”
“Signature Canada has a long standing relationship with Canada’s distinguished hoteliers,” remarks, Francis Prezeau, President of Signature Canada. “We aid countless companies with our training methodology to deliver legendary customer service. Ours is the kind of service that transforms a satisfied customer into a loyal, lifetime fan. Because we believe great service is mission critical, we’ve designed and refined a sales and service methodology that works. It’s how we help clients create lifelong customers. It’s how we boost their revenue streams. Now we can catapult our clients to a higher level of performance with this proven Coaching Certification Course. We couldn’t be more proud to become a Stark Strategic Partner and bring this exciting new program to our clients.”
Each year worldwide, Signature spends over a million hours motivating and equipping employees to dramatically improve sales and customer service skills — improvements that have a real impact on the bottom line. Now they have a new platform to generate continued service skill advancement. Formula 10™ and other Stark Programs are immediately available for the Canadian market via Signature Canada. Hoteliers are invited to immediately contact Francis Prezeau of Signature Canada at 866-967-2137 or at [email protected] for more information.
About Stark Service Solutions
For nearly a decade, Stark Service Solutions, LLC has been delivering unparalleled customer service products. Stark’s uniquely designed service enhancement programs are established on a foundation of five-star, five-diamond hospitality service standards and integrated with current technology. This truly sets their programs and clientele apart from the ordinary. Stark is the NATIONAL 2010/2011 EXCLUSIVE MD Preferred Service Award recipient for outstanding Technology and Training Services for the hospitality industry. Receiving this award in recognition of the distinct ability of their training and software solutions (such as The Touch System™ and the Housekeeping & Preventative Maintenance Touch Module) that impact service levels, create a unique approach to taking care of travelers, and raise the bar of service experiences. This privately owned and operated company is built upon a distinctively personalized approach to the hospitality business. For additional information contact Keith Williams, Executive Vice President, by calling toll free 480.415.1161 or email [email protected] To visit the web site www.starkservicesolutions.com.
About Signature Canada
Signature Canada is the leading provider of training and business solutions to service-based organizations, creating tailored employee training and marketing programs that directly impact the bottom line. Established in 2008 and headquartered in St-Lambert, Qc and is a licensee of the world-renowned group Signature Worldwide from Dublin, Ohio, a group that has licensees in four other continents: Africa, Asia, Europe, and South America. For more information on how Signature’s proven employee training programs lead to customer delight, please visit www.signaturecanada.ca, or contact Francis Prezeau, President, by calling toll free 1-866-967-2137 or locally 450-923-0065 or email [email protected]