Scottsdale, AZ (WiredPRNews.com) Stark Service Solutions, LLC, award winning service technology & training solutions provider for the hospitality industry, announced today a new client of their Housekeeping/Maintenance PM Touch System™ Module; Best Western Plus Celebration Inn & Suites, Shelbyville, Tennessee’s only AAA 3 Diamond rated hotel.
The Housekeeping & PM Touch System™ Module is the future of property management for housekeeping and maintenance professionals. It’s easy to train, use, and access. The System is accessed from the web and can be used on any desktop or mobile device, such as an iPad or Blackberry. This is a great asset for both maintenance, and housekeeping managers and supervisors to track room inspections, quickly access reports, and maintain deep clean and PM programs. The System’s scheduling and alert tool allows for improved planning and scheduling. With this tool, hoteliers improve their product, guest satisfaction, and return business.
Rodney Thompson, General Manager of the Celebration Inn & Suites, states, “We offer guests all the comforts of home without the hassle here at the Best Western PLUS Celebration Inn & Suites. Today’s travelers demand clean, well maintained rooms. It’s one thing for our Housekeeping & Maintenance team members to do the work, it’s another thing to maintain ongoing tracking and manage the rigorous scheduling without wasting precious labor and time doing paperwork and manual tracking. This system is the answer. It’s extremely simple and affordable while giving myself and my team what we need. Our team isn’t just in the heart of historic Shelbyville, we are the heart of it! We’re here to make history with legendary guest service and a superior product.”
Naomi Stark, President of Stark Service Solutions, comments, “Working with the Best Western brand, we well know their intensive focus on cleanliness and preventative maintenance. Their owners need the right tools to protect their investment without increasing overhead. Meanwhile, the staff needs the right tools to do their jobs at the highest level. We are proud to provide the solution that meets everyone’s needs.”
Stark has been aiding hotel clients across the United States and Canada in reaching superb customer service levels since 2001. Stark’s uniquely designed guest service enhancement programs are established on a foundation of five-star, five-diamond hospitality standards and integrated with current technology, and have been designed by a team of seasoned hotel operators with over 90 years of combined experience. By using Stark products, hotels of all sizes have experienced customer loyalty retention and growth.
About Stark Service Solutions
For nearly a decade, Stark Service Solutions, LLC, has been delivering unparalleled customer service products. Stark’s uniquely designed service enhancement programs are established on a foundation of five-star, five-diamond hospitality service standards and integrated with current technology. This truly sets their programs and clientele apart from the ordinary. Recognized by the Medical Community, Stark is the national 2011 exclusive MD Preferred Service Award recipient for outstanding Technology and Training Services for the hospitality industry. This award recognizes the distinct ability of their training and software solutions to impact service levels, create a unique approach to taking care of travelers, and raise the bar of service experiences. This privately owned and operated company is built upon a distinctively personalized approach to the hospitality business. For additional information contact Keith Williams, Executive Vice President, by calling 480.415.1161 or email [email protected] Visit the web site www.starkservicesolutions.com. Follow Stark on Twitter http://twitter.com/StarkSolutions and Like on Facebook: Stark Service Solutions – Touch System.