How the Home Appliance Repair Business Survives In Ukraine
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The owner of a small household appliance repair shop talked about business during the war. Location: Ukraine, Kyiv Region, Brovary. The city is 15 km away. from Kyiv. During the offensive, the Russian troops were almost on the front line.
With the advent of the war, businesses in Ukraine experienced difficult times. At the beginning of the war, 60% of the population of the city of Brovary left for safer regions or abroad. While the fighting continued, the residents who remained were in their homes or in bomb shelters, going outside only for the most necessary: food and medicine. After the defeat of the Russian army near Kiev, and the withdrawal of the troops, the city began to revive, and the population gradually returned.
During this period, orders for the repair of washing machines, refrigerators, and other household appliances began to arrive.
An interesting fact: there were many appeals for refrigerators that were hit by shrapnel from shells and rockets.
The dollar exchange rate changed the cost of services
Since the beginning of the war, the Ukrainian hryvnia has depreciated, and the value of one dollar has increased from 25 UAH to 40.
To repair household appliances, spare parts are needed, which make up 50% of the repair cost. All these parts are purchased in the countries of the European Union. Therefore, the business was forced to raise prices by 30-40%, from those that were before the start of hostilities.
The beginning of blackouts
On October 10, 2022, the first massive missile attack on energy infrastructure took place. All over Ukraine, power outages began. In the most difficult times, there was no light for 3 days. Then the business was idle.
Repair of household appliances without electricity
The main activity of the workshop is the repair of washing machines and refrigerators at the customer’s home. Repair of such equipment is difficult and requires inspection. In such conditions, orders were made only for…
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