How to fix email … with science!
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Nobody likes it email. A da broken that part of the modern world we still have to dismiss it even now Having to listen to Slack’s pings and Groups. But a couple of researchers have found a simple technique to reduce the fear of the inbox: return the email to the same asynchronous roots.
Most of us believe that we need to respond to email immediately, and half of us respond within an hour. And that means too many of us respond to messages when we’re out of hours or when we’re actually working. That’s a problem, because we all receive too many emails, spending more than a a quarter of our work time in messages like this.
after running a series eight different studies, Laura M. Giurge, of London Business School, and Vanessa Bohns, of Cornell University, may have the answer: let it be treated like email. Laxoa.
Email is a valuable tool because it is flexible, allows for extensive collaboration with people outside of your company, and is asynchronous, meaning that both the recipient and the sender do not have to be online or working at the same time. “We’ve turned advantages into disadvantages,” Giurg says. “It’s something that needs to be used as an asynchronous means of communication, and somehow we started using it as a means of communication ‘all the time.'”
Instant messaging tools, such as Slack, can require immediate acceptance — even if it’s a GIF or a thumbs-up emoji — as they are generally used as a way to collaborate while working. But it’s time to rethink email like old paper mail: when you receive a broadband bill from your ISP, you don’t ultimately have to write a letter to confirm your intention to confirm and pay; you pay when you have a moment.
This only works if we all agree, of course, and the bosses have trained their staff to jump to attention when a new message arrives in the inbox. “Email was supposed to make our lives easier, allowing us to work anywhere, anytime,” Bohns says. “Several, we end up working everywhere, all the time … because of the pressure we feel to respond quickly when we hear that ding in our email.”
Anyone with an email account is a sender and a recipient, so it should be easy to understand the perspective of others, but we often forget about it. “At the time of posting, we’re so focused on our vision that we don’t remember how it feels from the recipient’s perspective,” Bohns says.
A sender might not even want a quick response — at least not if it means he or she has a job — but when that message enters your inbox, it’s suddenly on your to-do list. “As a recipient, you are very concerned about the expectations of others, what they might think if you don’t return to them immediately, that you are not dedicated or that you don’t care or that you don’t pay attention. we are very concerned about being sensitive, ”says Giurg.
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