The taxi service SWOOP operates an app-based system, providing on-demand private hire taxis.
Customers can download the SWOOP app for free on any mobile device for all journeys from airport transfers to regular commutes, and request a vehicle to any destination departing from Bath, Chippenham or Swindon for ad hoc travel requirements.
The firm launched last year to local acclaim and has become a popular service, particularly outside public transport operating hours or when taxi ranks are congested, providing 24/7 access to vetted local drivers.
Taxi Transport Reliability in Swindon
As with many growing towns and those within the M4 commuter belt, booking a Swindon taxi can be difficult. Demand for vehicles during peak periods and at primary collection zones, such as Swindon rail station lead to long queues, delays, and traveller frustrations.
Local private taxi services have declined, while Swindon’s population has grown 11.6% in the last ten years, exacerbated by the pandemic, where businesses moved to focus on larger neighbouring cities such as Bristol.
SWOOP is led by a management team with many years’ experience in the Taxi & Private Hire industry, expanding the service into nearby towns and cities, offering opportunities to locally registered drivers.
The taxi app offers price transparency and competitive rates, assisted by a digital booking system. Automated confirmations pinpoint pick-up and drop-off instructions, and pre-notifications of vehicle details and arrival times reduce the need for staffed office phones around-the-clock.
Using the SWOOP Swindon Taxi App
SWOOP has created a responsive app compatible with all operating systems to expedite the time it takes to book a vehicle, specify a collection time or place, and review past booking history.
Once the app is downloaded, a new user is prompted to create an account, including their name and number, but no payment details…