Deliveroo has partnered with WhyQ to expand its ‘Mix & Match’ hawker centers – Wired PR Lifestyle Story

Food distribution giant Deliveroo announced yesterday (December 1) that it has partnered with the food distribution company HawQ to expand its Mix & Match concept to retail centers.

This means that Deliveroo customers can access a variety of local sweeteners in a single order for the same delivery fee, which in turn eases operational challenges for stallholders.

Hawkers can focus on serving delicious dishes without having to worry about operational issues such as the management of labor and food delivery devices.

For example, device managers will help spread, centralize, and organize requests between vendors and Deliveroo riders. These dedicated staff will also be in charge of communicating with customers and Delivero customer service agents.

The partnership will pilot 15 vendors from December 6, and by the end of 2022 more than 50 vendor centers will be gradually incorporated.

Varun Saraf, founder and CEO of WhyQ, noted that small food businesses such as hawkers have been hit hard in recent months by the pandemic and dinner cuts.

Startup has developed solutions to help vendors in their digital transformation, and this partnership with Delivero will “enable vendors to expand their revenue rather than expand their customer base more efficiently.”

“We are pleased to partner with WhyQ to provide Deliveroo customers with more convenient access to the local delicacies they want, and to help sellers increase their orders and revenue by facilitating their operations. we look forward to helping you meet some of these challenges, ”said Sarah Tan, Deliveroo CEO of Singapore.

Deliveroo will offer free shipping during the first two weeks of January and February 2022 to show its support to the local retail community, limited to those who spend at least S $ 20 on 15 vendors selected under Deliveroo’s Mix & Match concept. Up to 2,000 amortizations.