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Work, reinvented: The technique will drive the evolution of the office

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In a blog in early May, Sundar Pichai, Google’s CEO (parent company) shared the company’s vision for the future of its workplace – covid-19 pandemics around the world forced offices around the world to close almost overnight and within a year staff moved to work remotely Zoom, Microsoft Teams, and many other virtual collaboration tools.

“The future of work is about flexibility,” he said, adding that Google was “re-imagining a hybrid workplace to help it collaborate effectively in many work environments”. This involves testing multi-purpose work areas and developing advanced video technology that “creates greater equity between office staff and those who are almost united,” he explained.

Google is far from unique in its efforts to sustain the unprecedented evolution of the post-pandemic office. Citigroup recently announced that that most employees would be designated as hybrids, working at least three days a week in the office. Ford said it will allow 30,000 employees in North American offices to work under a flexible hybrid model. Almost all organizations, from all industries, are trying to determine how they work and how they navigate and respond to changes in employee expectations and feelings.

For example, EYs 2021 work survey of rethought workers it has revealed that nine out of ten workers want continued job flexibility, and more than half of workers around the world would think about quitting their jobs if the post-pandemic flexibility is not provided.

Moreover, employees ’expectations about job flexibility do not necessarily align with leadership. According to a recent report Ipsos market research conducted by global companies and premium audio brands Email, 53% of decision-makers believe that the majority of employees will spend more time in the physical job next year than remotely, with only 26% of employees thinking so.

Employees are also demanding more and better technology to promote increasingly flexible ways of working and to promote more sophisticated opportunities for collaboration and on-site. Ipsos / EPOS examinationFor example, it has found that 89% of all end-users now face the challenge of holding virtual meetings or workshops. According to the study, 63% of end-users around the world have problems in business conversations on a regular basis due to poor sound quality. The most common problems include background noise (32%), online interference (26%) and requesting repetition of information (23%).

The move to remote work has highlighted the need for resilience, agility and flexibility, not only in how businesses operate, but also in how employees work. The current upheaval from a remote environment to hybrid options is a confusing moment that requires an innovative technological way to equalize the work environment for all — those who work from home or another remote location and even those who are physically in the office.

“The outbreak of the Covid-19 pandemic was like a time machine that suddenly pushed us into the future for decades,” said Paul Silverglate, vice president and leader in the U.S. technology sector. Deloitte, how networks, services, and devices were assembled to help them effectively move from home to work and school. “The technology behind these new behaviors was actually tested and, for the most part, kept us under greater connectivity demands. As we adapted, we exceeded the limits of what our current technology can provide.”

Investing in innovative technologies is key to gaining employee experience

As the organization emerges from the pandemic, more than two-thirds of CEOs (68%) plan a large investment in data and technology, and 61% anticipate a new transformation initiative. CEO of EY 2021. The question is, how can companies invest in innovative technologies to leverage employee experience in a hybrid workplace? After all, it is becoming clear that the conference room with traditional tables, chairs and speakers will no longer cut back on people returning to a new hybrid workplace.

Companies like EY have made major investments, including a conference room that offers an immersive meeting experience with life-size touch screens and integrated cameras and speakers. Increasingly, 360-degree cameras, microphones and speakers are likely to enter gathering places and increase the number of screens, making the conference room a “Zoom Room,” according to Meena Krenek, Director of interior design at Perkins + Will, is an architectural firm that is renovating offices for new ways of working, including their own.

Google is creating a new meeting room called Campfire, where attendees sit in a circle with large screens showing the faces of people who mark themselves via video conference, so the virtual participants are on the same level as those who are physically present.

These movements reflect consensus Bars / EPIC study, saw that staff and leaders continue to see the benefits of holding meetings. 79% of end users acknowledge the benefits of video for virtual meetings, an increase of 7% from 2020 onwards. In addition to saving time and cost, compared to previous meetings, 21% of decision-makers say that video meetings help them. they feel closer to their group and 17% believe that it establishes trust in working relationships.

Whatever the future of the workplace, it should be in line with the company’s culture and efforts to gather and retain top talent.

Many financial companies, for example, saw interpersonal cooperation as important, so they asked people to re-enter the office in the economic reopening. In Silicon Valley, meanwhile, some companies are relocating their headquarters and becoming completely remote organizations.

Most companies, however, take a hybrid approach: The Future of Accenture’s 2021 Work According to a survey of 9,000 employees worldwide, a large majority of employees (83%) said the hybrid model would be optimal for a strong and healthy employee.

“Employee expectations are changing, and we need to define productivity more broadly, including collaboration, learning, and well-being, to drive each employee’s career advancement,” said Microsoft CEO Satya Nadella. final report. “All of this needs to be done flexibly when, where and how people work.”

Learn more about EPOS ‘virtual collaboration audio solutions here. And listen to the EPOS podcast here.

This content is produced by EPOS. It was not written in the editorial board of the MIT Technology Review.

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