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Don’t let yourself be resigned to the big wave of resignation

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When a British pilot named Paul Green lost his job last year, he did what so many other airlines have done since the pandemic broke their industry: something completely unexpected.

Set up a green advice teach business managers how to use piloted skills in stress management and forced decision-making. The first NHL staff were his first clients. Suddenly driving trucks, piling supermarket shelves or like many pilots found on the ball Opening the cafe, Green hopes to eventually return to the career he’s been flying for since he was a child – but not like before.

“Life for flying wasn’t nice,” he told me last week. “I’m married. I have two kids and the time I was away from home. When I was missing significant parts of the kids, it was a real dilemma.” Ideally, he hopes to find a way to mix the part-time flight with his new home-based business in Somerset.

“Flying is doing what I love,” he said. “But I think it’s a great thing for everyone right now. At what cost do I want to continue that dream I had at one time, when life could be better on the other side?”

He doesn’t seem to be the only one asking such questions. There are growing signs that workers around the world have been working for 15 months in a turbulent pandemic that has overturned working lives.

A record 4m Americans quit their jobs in April, the most since the U.S. Bureau of Labor Statistics began publishing those data in December 2000. More than 40 percent of employees around the world are ready to step down sometime this year, Microsoft said research has shown. Less than 40 per cent in the UK and Ireland say the staff they will do the same this year or once the economy is stronger.

Will they really do it? Who knows? It’s also hard to know what causes what some call it Great resignation. Satisfaction of demand may be a factor. People who stayed in jobs they hated in last year’s chaos may feel more courageous moving this year. Smoking can be another reason. Most of the 31,000 workers in the 30 nations surveyed by Microsoft say they are overworked and 39 percent feel “exhausted”. They spent more than double the time on Microsoft Teams meetings, lasting an average of 10 more minutes, and sending billions more emails to customers. It is perhaps not surprising that the white-collar professional and business services sector has suffered one of the largest rises in U.S. resignations.

The big question is whether these exits, in addition to the widespread labor shortage, suggest that a fundamental shift in power is underway between workers and employers.

I am skeptical. There has been a sudden shortage of staff as restaurants and hotels have reopened at the same time. Let’s see what life is like when the Covid-19 cuts end and economic activity returns to a stronger path.

Even in the damaged airline industry, flight school enrollments are on the rise again, especially in markets where recoveries are taking place, L3Harris and CAE aircraft training teams told me last week. For every older pilot who leaves, which is likely to lose a new appetite, at least, as British aviation consultant John Strickland rightly says, there are plenty of people who are eager to get in “desperately”.

That said, the airline industry is not like many others. Employers who believe that employees can return to office desks, as if nothing has changed since 2019, may be surprised.

Last week, the Bumble dating app team said it was giving its employees a week off to recharge. US HubSpot software team a Global Rest Week for its employees from 5 July. Many employers are implementing flexible and hybrid work systems as they reopen. That’s smart.

Many managers have just spent 15 months building McKinsey’s main partner Bill Schaninger with staff on what he calls a “reservoir of goodwill”. As I told A workplace conference last week, that reservoir should not be wasted “with a stupid desire to return to what it was.”

pilita.clark@ft.com

Twitter: @pilitaclark



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