With 33.2% of CAGR, Bot Services Market Size is to Hit USD 6.7 billion by 2027 Globally
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According to a research report “Bot Services Market by Service Type (Platform & Framework), Mode of Channel (Social Media, Website), Interaction Type, Business Function (Sales & Marketing, IT, HR), Vertical (BFSI, Retail & eCommerce) and Region – Global Forecast to 2027″ published by MarketsandMarkets, the bot services market size to grow from USD 1.6 billion in 2022 to USD 6.7 billion by 2027, at a Compound Annual Growth Rate (CAGR) of 33.2% during the forecast period. Various factors such as customer service automation during and post COVID-19 pandemic coupled with rise in the need for real-time customer support at a lower operational cost are expected to drive the adoption of bot services in the market.
Browse and in-depth TOC on “Bot Services Market”
311 – Tables
63 – Figures
335 – Pages
Download PDF Brochure @ https://www.marketsandmarkets.com/pdfdownloadNew.asp?id=54449873
According to Microsoft, Azure Bot Service provides an integrated development environment for bot building. Its integration with Power Virtual Agents, a fully hosted low-code platform, enables developers of all technical abilities to build conversational AI bots without the need for any further coding. The integration of Azure Bot Service and Power Virtual Agents enables a multidisciplinary team with a range of expertise and abilities to build bots inside a single software as a service (SaaS) solution.
Healthcare and Life Sciences vertical to witness the highest CAGR during the forecast period
The segmentation of the bot services market by vertical includes BFSI, retail & eCommerce, healthcare & life sciences, media & entertainment, travel & hospitality, IT & telecom, government, and others (automotive, utilities, education and real estate). The healthcare industry is developing rapidly due to many major technological advancements to enhance the overall patients experience. Hospitals and other health institutions are increasingly adopting bot services to improve the overall…
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